BOOWME — TERMS OF USE
1. Operator identity
These Terms of Use govern access to and use of the Boowme application and services by users in Morocco. The service is operated by MEKSDIGITAL SA, a Moroccan company whose exact legal form must be confirmed before publication, Commercial Register 51739, ICE 001865091000093, Tax ID 20732002, share capital MAD 117,400, registered office: Maroc, contact: support@boowme.com (“Boowme”, “we”, “us”).
By creating an account or using Boowme, the user accepts these Terms and the policies incorporated by reference. Mandatory rights granted by Moroccan consumer law remain unaffected.
2. Purpose of the service
Boowme is an adult connection and matchmaking platform designed for intentional relationships and may offer profile discovery, matching, messaging, coaching, communities (“Circles”), content and events.
Boowme provides technical tools for connection but does not guarantee compatibility, replies, meetings, relationships or marriage.
3. Eligibility
Boowme is available only to persons aged 18 or older who have legal capacity to contract. Users must comply with applicable law and must not use the service where doing so would be unlawful.
- Provide accurate, current and non-misleading information.
- Maintain only one personal account unless Boowme expressly authorizes otherwise.
- Do not impersonate another person or use photos without authorization.
4. Account and security
Users are responsible for protecting their credentials, activity on their account and keeping information current. Unauthorized access or suspicious activity must be reported promptly.
5. Matching and profile discovery
Recommendations may use profile information, preferences, compatibility tests, values, lifestyle, approximate location and usage signals. Results are indicative and are not psychological assessments or guarantees of compatibility.
Unless expressly stated, Boowme does not conduct comprehensive criminal or personal background checks on every member.
6. Circles and verified profiles
Boowme may offer private or restricted communities (“Circles”) based on professional activity, studies, sport, lifestyle, events or other eligibility criteria.
Access may require a verification photo, LinkedIn or Strava link, supporting document or other reasonable evidence. Unless needed by law, security, fraud prevention or dispute handling, verification evidence is deleted after the verification decision in accordance with the Privacy Policy.
A “Verified” badge or Circle access confirms only that Boowme reasonably checked the stated eligibility criterion at the time of verification. It is not a guarantee of complete identity, character, intentions, conduct, financial status, relationship status or safety.
7. Coaching and Community Partners
Some content or Circles may be created or managed by independent coaches, creators or community partners (“Community Partners”). Unless expressly stated, they are not employees, agents or representatives of Boowme.
Their content is informational or educational and does not constitute medical, psychological, psychiatric, legal or other regulated professional advice unless the relevant professional is appropriately qualified and the service is expressly offered as such.
Community Partners do not operate Boowme’s matching system and do not guarantee meetings or relationships between members.
8. User content
Users retain the rights they hold in their content. By posting content on Boowme, users grant Boowme a non-exclusive, worldwide, royalty-free license, transferable to technical service providers and sublicensable only as needed to host, display, moderate, technically adapt and distribute that content within the service.
Users represent that they have the necessary rights and that their content does not breach law, third-party rights or these Terms.
9. Prohibited conduct and content
Users must not use Boowme to:
- harass, threaten, stalk, humiliate or discriminate against another person;
- publish unlawful, fraudulent, hateful, violent, non-consensual or privacy-infringing content;
- solicit or offer prostitution, escorting, compensated dating or sexual services, sexual exploitation, trafficking or similar activity;
- engage in fraud, scams, deceptive requests for money, credential harvesting, phishing or spam;
- collect, copy, sell or exploit member data or profiles outside authorized features;
- circumvent security, abuse automation, scrape the service or interfere with its operation;
- use Boowme for purposes inconsistent with its relationship positioning, safety rules or applicable law.
10. Communication and consent
Each member remains free to accept, refuse or end an interaction. No reminder, anti-ghosting or conversation feature obliges a user to reply. A refusal, block or request to stop contact must be respected.
11. Offline meetings and events
Members independently decide whether to meet. Boowme recommends reasonable safety precautions, including first meetings in public places, informing a trusted person and leaving immediately if uncomfortable.
Where Boowme officially organizes or co-organizes an event, specific terms may apply. An event or meeting arranged by a third party, club or Community Partner is not a Boowme event unless expressly presented as official.
12. Paid services
Certain features are available through monthly or quarterly automatically renewing subscriptions. Prices, frequency, benefits, renewal, cancellation and applicable withdrawal rights are disclosed before purchase and in the Subscription, Cancellation and Refund Terms.
Purchases through the Apple App Store or Google Play are also subject to the applicable store billing and procedural rules.
13. Boowme intellectual property
The Boowme brand, application, interfaces, software, algorithms, graphics, databases and Boowme-owned content are protected. No license is granted except a personal, limited, revocable and non-transferable right to use the service.
14. Moderation, suspension and termination
Boowme may review reports, remove content, restrict features, suspend or terminate accounts where reasonably necessary for safety, fraud prevention, legal compliance or enforcement of these Terms. For non-urgent action, where law and safety permit, Boowme may explain the reason and provide a review channel.
Deleting a Boowme account does not automatically cancel an Apple or Google subscription. Users must cancel through the relevant store.
15. Availability and changes
Boowme may evolve features, temporarily interrupt the service for maintenance or discontinue features. Where a change materially affects a paid service already purchased, Boowme will provide any rights or remedies required by applicable law.
16. Liability
Boowme uses reasonable measures to provide and improve the safety of the service but cannot guarantee member conduct, the absolute accuracy of all statements or a risk-free online or offline interaction.
To the fullest extent permitted by law, Boowme is not liable for indirect loss caused by a user or third party. Nothing in these Terms excludes mandatory consumer rights or liability that cannot lawfully be excluded or limited, including fraud, gross negligence or other cases provided by law.
17. Personal data
Personal data processing is described in the Privacy Policy. Boowme states that processing is authorized by the CNDP under reference A-W-870/2025 and the relevant data transfer under reference T-HB-251/2025. The scope of these authorizations should be confirmed before material product expansion.
Acceptance of these Terms is not consent to sensitive-data processing where separate consent or regulatory formalities are required.
18. Changes to these Terms
Boowme may update these Terms. Material changes affecting users’ rights or obligations will be notified with reasonable advance notice through the application, email or another appropriate channel. Users who do not accept a material change may stop using the service and terminate their account before it takes effect, subject to outstanding obligations and mandatory rights.
19. Governing law and disputes
For users contracting with MEKSDIGITAL in Morocco, these Terms are governed by Moroccan law. The parties are encouraged to seek an amicable resolution first. Any jurisdiction clause applies subject to mandatory consumer-protection and procedural rules.
20. Contact
Questions, complaints, safety reports or rights requests: support@boowme.com.
BOOWME — COMMUNITY GUIDELINES & SAFETY RULES
1. Our principle
Boowme is designed for adults seeking respectful and intentional connections. Every member helps create an environment built on safety, authenticity, consent and serious intentions.
2. Authenticity
Represent yourself honestly. Key profile information, photos and evidence used to join a Circle must be yours and accurate.
- No impersonation, fake profiles or misleading photos.
- No forged student, professional, sport, event or other verification evidence.
- A verified badge confirms only the checked criterion and must not be presented as a general certification of the person.
3. Consent and boundaries
Consent is essential to every interaction. Respect a refusal, silence, block or request to stop contact. Pressure, repeated unwanted contact and harassment are not tolerated.
4. No sexual exploitation or paid sexual services
Boowme prohibits prostitution, escorting, paid sexual services, sexually compensated dating, sexual exploitation, pimping, trafficking and comparable activities.
5. Harassment, violence and hate
Threats, intimidation, stalking, violence, incitement to violence, hate or discriminatory conduct targeting a person or group on the basis of a legally protected characteristic or violating their dignity are prohibited.
6. Fraud and financial solicitation
Boowme must not be used for scams, abusive requests for money or attempts to obtain banking data, passwords or security codes.
- Never share passwords, OTP codes or banking credentials with another member.
- Report suspicious investment requests, financial emergencies or money-transfer requests.
- Commercial promotion and spam are prohibited unless authorized.
7. Privacy and intimate content
Do not publish another member’s messages, photos, contact details or private information without permission. Non-consensual intimate content, child sexual exploitation material and illegal content are strictly prohibited and may be reported to competent authorities where legally required.
8. Circle-specific rules
Each Circle may have additional eligibility criteria and rules. Members must continue to meet applicable criteria and must not misuse the community for unrelated purposes.
Boowme may re-check eligibility where information is outdated, inconsistent or subject to a credible report.
9. Coaches and Community Partners
Coaches, creators and Community Partners follow the same rules and must also act with integrity, avoid exploiting positions of trust and describe qualifications honestly.
They must not use community access to obtain private data, solicit members outside authorized channels or guarantee romantic, psychological or medical outcomes.
10. Meeting in person
Before meeting, take time to communicate and pay attention to inconsistencies. For a first meeting, choose a public place, control your own transport, tell a trusted person and avoid unnecessary sharing of home addresses or financial information.
At a Boowme event, follow venue rules, safety instructions and every participant’s boundaries.
11. Reporting and blocking
Use reporting and blocking tools where behavior appears dangerous, fraudulent, persistent or contrary to these rules. In an immediate emergency, contact local emergency services or competent authorities first.
12. Moderation measures
Depending on seriousness, context and repetition, Boowme may warn, remove content, restrict a feature, remove a member from a Circle, suspend or terminate an account. Serious violence, sexual exploitation, fraud or safety risks may result in immediate action.
13. Appeals
Where a review can reasonably be offered without compromising safety, users may request review through support@boowme.com. Boowme may request additional information and maintain precautionary measures while reviewing.
BOOWME — SUBSCRIPTION, CANCELLATION & REFUND
1. Scope
These terms supplement the Terms of Use for paid Boowme services offered in Morocco. Boowme currently offers monthly and quarterly subscriptions that may provide premium features, access to certain Circles, content or other benefits described before purchase.
2. Information before purchase
Before an order is confirmed, Boowme displays the essential offer information clearly: total applicable price, billing frequency, duration, main features, automatic renewal, cancellation method and, where applicable, withdrawal rights.
The confirmation control or purchase flow must make clear that the order creates a payment obligation.
3. Automatic renewal
Unless stated otherwise at purchase, subscriptions automatically renew at the end of each monthly or quarterly period at the then-applicable price until cancelled. Users may stop future renewal through the relevant store subscription controls.
4. Billing through Apple and Google
Subscriptions purchased through the Apple App Store or Google Play are billed by the relevant store. Payment methods, receipts, certain refund requests and subscription-management procedures may therefore be administered directly by Apple or Google.
Boowme may receive transaction information needed to recognize the subscription and deliver the service without necessarily receiving full payment-card details.
5. Cancellation
Users can turn off automatic renewal through Apple or Google subscription settings depending on the store used. Cancellation generally takes effect at the end of the already-paid period unless a more favorable rule applies.
Deleting a Boowme account or uninstalling the app does not, by itself, cancel a subscription billed by Apple or Google.
6. Moroccan withdrawal right
Where Moroccan Law No. 31-08 grants a withdrawal right for a distance contract, the user benefits from the applicable statutory period. For services, this is generally seven (7) days from acceptance of the offer, subject to statutory exceptions.
If the user requests or expressly agrees that service performance begins before the statutory period ends, the withdrawal right may cease to apply where the legal exception for commencement of service applies.
Where needed, the purchase flow should record evidence of the user’s express request for immediate performance and the information provided about the consequence for withdrawal rights.
7. Refunds
Where a statutory withdrawal right is validly exercised and no exception applies, Boowme follows the refund method and deadline required by Moroccan law; Law 31-08 provides, in relevant cases, for reimbursement no later than fifteen (15) days after exercise of the right.
For purchases processed by Apple or Google, a refund request may need to be initiated through the relevant store. This technical process does not reduce mandatory rights available under applicable law.
Outside legally required refunds, Boowme may offer commercial goodwill or a more favorable policy without creating a permanent entitlement for future purchases.
8. Promotional codes, trials and free access
Promotions, free access and promo codes may be limited by time, user group or purpose. Unless stated otherwise, expiration of a promotional benefit does not prevent normal pricing on future renewal periods where the user clearly accepted a renewing subscription.
9. Circle or partner-content subscriptions
Where a subscription provides access to a Circle, coach or Community Partner, payment is for the advertised access, content or benefits. It does not guarantee a match, conversation, date, relationship or marriage.
If a paid Circle is discontinued or materially changed before the end of a paid period, Boowme will provide a reasonable remedy consistent with applicable law, such as equivalent access, credit, prorated refund or another appropriate solution.
10. Price changes
Price changes apply to future periods in accordance with store rules and applicable law. Where consent or advance notice is required, Boowme or the store will obtain or provide it before charging the new price.
11. Suspension of a paid account
Payment does not exempt a member from the Terms or Community Guidelines. Accounts may be suspended for fraud, safety risk or serious breach. Financial consequences are handled in accordance with law, the reason for action and store rules; no provision removes mandatory consumer rights.
12. Support
For Boowme access questions: support@boowme.com.
For billing or refund matters administered by a store, users may also use the relevant Apple App Store or Google Play support process.
